Shipping

Shipping Information

Domestic Shipping

  • Free Shipping
    Enjoy free domestic shipping on all orders—no minimum purchase required.

  • Delivery Timeline

    • Made‑to‑Order Items: 7–30 working days from order confirmation.

    • Ready‑to‑Ship Items: Dispatched within 48 working hours.

  • Order Confirmation
    You’ll receive an order summary by email immediately after placing your order. A tentative delivery date for made‑to‑order items will be shared within 48 hours of order placement.

  • Need It by a Specific Date?
    Email us at hello@fancypastels.com as soon as you place your order, and we’ll do our best to meet your timeline.

  • Cancellations & Changes

    • Orders may be canceled or modified within 24 hours of placement.

    • Orders placed during a sale or using any promotional offer are not eligible for cancellation or modification.

    • Once dispatched, orders cannot be canceled or refunded.

  • Missed Delivery
    If you’re not available at the delivery address, please email hello@fancypastels.com to arrange redelivery.


International Shipping

  • Shipping Charges

    • Free on orders above ₹20,000.

    • Standard rates apply for orders below ₹20,000 (calculated by weight and destination zone at checkout).

  • Delivery Timeline
    20–35 working days (allow for potential customs delays).

  • Tracking
    Once your order ships, we’ll send tracking details to your registered email address.


If you have any questions about your shipment, reach out to us at hello@fancypastels.com.
Thank you for supporting our handcrafted creations! 😊